Training Manager

I get people on board:

• This is what we do

• Mission

• Vision

• These are your benefits

• Forms

• Sign here

• Make copies

• Make choices

• Who to contact

• Who is who

• What you’ll do

• This is how it works

• Our values

• Our ethics

• Our expectations

• Competencies

• Policy

• Boundaries

• Accountability

• Safety

I am a people and process developer:

• Processes

• Simple to complex

• Bite size chunks

• Standards

• Quality

• Knowledge sharing

• I show you, you show me

• repeat, repeat, repeat

• This is what quality looks like

• Best practice

• Shortcuts? Innovative? Maybe

• Clarifications

• Big picture

• Micro view

Tools of the trade:

• Stories

• Experiential Learning

• Feedback

• Mentoring

• Class

• Analogies

• Repetition

• Listening

• Culture

• Change

• Pain

• Pushback

• Tipping point

I am an HR & Business Trainer

(I wrote this 20 years ago)