Feedback: Stop, Start, Continue Feedback

Stop, Start, Continue

Let’s face it, feedback is key to growing and getting better. But sometimes, giving and getting feedback can be tricky. That’s where “Stop, Start, Continue” comes in. It’s a super simple, but really powerful way to make feedback actionable and boost team performance.

Here’s the basic idea: Think about three areas:

• Stop: What are we doing that isn’t working, or is holding us back? Let’s call it quits on those things!

• Start: What new things can we try that could make things better? It’s time to experiment and see what works!

• Continue: What are we doing great already? Let’s keep on doing those things to keep up the good work!

Why this method is awesome:

• It’s all about doing! No vague feedback here – we’re talking about specific steps we can take.

• Everyone gets a voice. From the boss to the team, this approach encourages everyone to participate in improving things.

• Positive AND constructive. It’s a balanced way to point out what’s not working and recognize the wins.

Here are some examples of “Stop, Start, Continue” in action:

• Teamwork: A team might decide to Stop sending too many emails, Start using project management tools, and Continue holding regular team meetings.

• Projects: After wrapping up a big project, a team might Stop relying on manual time tracking, Start scheduling weekly status updates, and Continue maintaining clear documentation.

• Change management: When a company is going through a big transition, “Stop, Start, Continue” helps guide everyone through it, for example: Stop using the old system, Start using the new one, and Continue current data entry methods to make the shift smooth.

Making “Stop, Start, Continue” Actionable:

• Clear goals: Before diving in, clarify what you want to achieve with this feedback session. Instead of vague comments or criticisms that can confuse teams, this structured approach delineates what actions to cease, what to embrace, and what to sustain. It transforms feedback into a helpful guide rather than leaving it as a source of frustration.

• Get specific: When talking about stopping, starting, or continuing things, be clear and make sure you can measure progress.

• Create a welcoming atmosphere where team members feel safe to voice their opinions.

• Set regular intervals to revisit this feedback structure so that it becomes part of your team culture.

• Write it down: Keep a record of the feedback to help everyone remember what was said and follow up.

The Bottom Line:
“Stop, Start, Continue” is a simple yet powerful method to guide your team’s growth. It’s a practical tool for making meaningful change! What will you stop, start, and continue today?
Ready to try it out? Grab your team, set a time to meet, and get started! You’ll be amazed by what a difference it can make!