• AddressColumbia, TN
  • AddressColumbia, TN

I am a Trainer

Mark Gedeon

I get people on board:

  • This is what we do
  • Mission
  • Vision
  • These are your benefits
  • Forms
  • Sign here
  • Make copies
  • Make choices
  • Who to contact
  • Who is who
  • What you’ll do
  • This is how it works
  • Our values
  • Our ethics
  • Our expectations
  • Competencies
  • Policy
  • Boundaries
  • Accountability
  • Safety

I am a people and process developer:

  • Processes
  • Simple to complex
  • Bite size chunks
  • Standards
  • Quality
  • Knowledge sharing
  • I show you, you show me
  • repeat, repeat, repeat
  • This is what quality looks like
  • Best practice
  • Shortcuts? Innovative? Maybe
  • Clarifications
  • Big picture
  • Micro view

Tools of the trade:

  • Stories
  • Experiential Learning
  • Feedback
  • Mentoring
  • Class
  • Analogies
  • Repetition
  • Listening
  • Culture
  • Change
  • Pain
  • Pushback
  • Tipping point