What happens when something goes wrong at work, and it repeatedly goes wrong? As in all day long? How do we change a systemic lack of ownership? The law in…Continue readingWho Owns the Problem?
When an employee comes to you with a problem, hold back on giving a quick answer or taking ownership of the problem. Instead, ask them for a possible solution. Allow…Continue readingWhat to do with Suggestions
I have often heard employees complain that their supervisor does not listen to them when they have suggestions. I end up explaining that most Supervisors do not intend to ignore…Continue readingHow to Make a Suggestion at Work
